Privacy Policy
Effective from: 12-12-2025
Last Updated:
Company: Upturne Software and Services
Registered Under: MSME, India
Contact Email: hello@upturne.com
Upturne Software and Services is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your data when you visit our website or contact us for services.
By using our website, submitting a form or engaging with our business, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you submit a contact form or request project details, we may collect:
- Full name
- Email address
- Phone number
- Company name or project details
- Any additional information you voluntarily share
This information helps us understand your requirements and respond appropriately.
1.2 Automatically Collected Data
Our website may also collect general technical information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on our site
- Referring links
This data helps us analyze performance and improve user experience.
1.3 Data From Communications
Any emails, messages or attachments sent to us may be stored for internal reference and quality assurance.
2. How We Use Your Information
Upturne uses collected information for the following purposes:
- To respond to your inquiries or service requests
- To evaluate project requirements
- To provide quotations, proposals or follow ups
- To improve our website performance
- To maintain communication records
- To analyze website traffic and user behavior
- To enhance client experience and service quality
We do not sell or rent your personal information to third parties.
3. Data Storage and Security
3.1 Where Your Data Is Stored
Your data may be stored in one or more of the following locations:
- WordPress dashboard and hosting database
- Email inboxes associated with hello@upturne.com
- Secure cloud backups if required
- Internal project management or communication tools when necessary
We take reasonable steps to ensure data safety, including secure hosting and restricted access.
3.2 Security Measures
We use industry standard practices to safeguard your data, including:
- Password protected dashboards
- Secure hosting environments
- Encrypted communication channels where possible
- Access restrictions for internal team members
While we strive to protect your information, no online data transmission is completely risk free.
4. Cookies and Tracking Technologies
Upturne may use cookies and tracking tools to enhance website functionality and analyze visitor activity. Cookies allow us to:
- Understand how users navigate our site
- Improve page performance
- Personalize content where applicable
- Track conversions or user interactions
You may disable cookies in your browser settings, but some features of the website may not function properly without them.
5. Third Party Services
Upturne may integrate or rely on third party tools as part of our operations, including but not limited to:
- Website hosting providers
- Analytics platforms
- Contact form plugins
- Automation and CRM tools
- Email service providers
Each third party service maintains its own privacy practices. Upturne is not responsible for policies or security measures maintained by these external services.
6. Sharing of Information
We may share limited personal information only in the following cases:
- When required to complete a service or integration
- With trusted partners working directly with Upturne on your project
- When legally required by government authorities or law enforcement
- To protect the rights, property or safety of Upturne
- As part of a business transfer, such as restructuring or acquisition
We never sell your information for marketing purposes.
7. Data Retention
As a user, you have the right to:
- Access the personal data we hold
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
- Ask how your data is being used
To make a request, contact us at hello@upturne.com.
We may require identity verification to process sensitive requests.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.
10. Links to External Sites
Our website may contain links to third party websites. Upturne is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those sites before sharing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- New services
- Changes in legal requirements
- Updates to our internal processes
Any updates will be posted on this page with the revised date. Continued use of our website or services indicates acceptance of these changes.
12. Contact Information
For questions, concerns or data related requests, contact us at:
Upturne Software and Services
Email: hello@upturne.com
Location: India
We will respond as soon as possible.